Customer service is all important in today's marketplace, as consumers are expecting more and more from every company they deal with. Every call you receive is a potential new customer. Every call has the potential to increase or decrease your standing in their eyes. A missed call or, worse, a mis-managed call can damage your brand and profitability, therefore an efficient call handling service is essential. With In Call Solutions (ICS) and our unrivalled solution, make these things of the past and take control of how you are presented to the outside world.

We are a leading provider of telecommunications products, specialising in telemarketing numbers and call handling solutions, and have developed a range of interactive services based around inbound telephony. We offer a suite of contact telephone numbers - Areacall, Freephone, Local or National Rates - and provide you with instant access to extremely flexible and creative call handling services such as Call Recording, Divert on Busy and Fax to Email, together with options such as call queuing, caller greetings and voicemail.