Wholesale white-label Non-Geographic solutions
ICS exclusively supply the UK wholesale reseller channel with the very latest inbound telephone services.
We have developed, host and deploy state of the art, feature-rich call management technology from within the telephone network, meaning end-user customers can benefit from sophisticated call handling solutions free from the burdens of capital expenditure and hardware costs.
ICS currently supplies over 15,000 end-user customers with inbound services, ranging from the most basic number translations, to sophisticated multi-level IVRs incorporating database driven caller interaction. End-user customers vary in size, from sole traders to large multi-site call centres.
Indirectly, ICS supply many of the UK's largest organisations, household names from high street retailers, banking, insurance, football clubs, public sector, television, and e-Commerce. Last year, ICS delivered more than 100 million inbound calls, carrying over 250 million minutes of call traffic.
Inbound Call Management
Summary overview of ICS non-geographic numbers & services
Number Manager web portal
ICS web-based application to create, manage and control inbound call routing plans
ICS Number Ranges
ICS can supply numbers for use in the UK and worldwide