In Call Solutions are a leading provider of telecommunications products, specialising in telemarketing numbers and IVR-based call handling solutions, and have developed a wide range of interactive services based around inbound telephony.

With over 50 years combined experience within the telecommunications market you can rest assured that we will be able to provide you with a service that is second to none. Excellent rates, allied to a strong relationship with our preferred network partner - Cable and Wireless - means that you shouldn't be looking any further for your inbound requirements.

Cable and Wireless are the largest telco in the country, behind BT, and our platform is housed in collocation suites, adjacent to their main exchange ­ a state of the art facility boasting all the things essential for the smooth running of technical equipment, such as our 'ICS Control' platform.

So what is 'ICS Control'? Well it's a web-based management solution that offers a suite of contact telephone numbers - Areacall, Freephone, Local or National - and provides you with instant access to extremely flexible and creative call handling services. It offers a range of services such as Auto Attendant, Call Recording, Divert on Busy, Fax to Email and Time of Day, together with options such as call queuing, caller greetings and voicemail facilities.

Numbers and services can be provisioned by you, and can then be re-pointed, at anytime, without fuss or additional cost, and the site can be personalised to meet individual needs, as well as providing full client and service partitioning, to give you control over your client accounts.