Using a local rate number makes you part of the local community with customers assuming you are responding to them from their locality. Your business benefits as a local rate is charged irrespective of where in the UK the customer is calling from, thus engendering strong customer loyalty. An added bonus is the implication of a strong local presence, your business is not merely a faceless national organisation.

What are these numbers used for?

• Advice lines

• Response lines

• Placing orders

• Requesting a brochure

Benefits of using these numbers

• Cost of the call is always at a fixed rate, no matter of time nor location

• You can reduce the level of hoax or unwanted calls compared to freephone numbers

• Available to your customers at all times by diverting calls to alternative destination or voicemail

• Keep this number for the life of your business as it can be moved between numbers and areas