Number Manager Web Portal
Number Manager, available exclusively through ICS, is the new market-leading web application platform that gives channel partners the ability to self-build and self-manage all inbound numbers & services through a single web portal.
Interacting live with our inbound platform, Number Manager offers amazing functionality and control, allowing channel partners to self-build and selfmanage every ICS service we offer quickly, easily and in real-time, without the need to contact us or place manual orders.
Number Manager completely removes the reliance on third parties, such as a network operator, to process orders and connect services. Numbers, network features and call routing plans, even complex services such as multi-level IVR's, can be created and made live in minutes, entirely through the portal.
Number Manager also allows for end-user access, where the client can perform certain functions based on the permissions granted. General call reporting, live calls-in-queue information, in addition to providing access to recorded calls, faxes and voicemails which are all available through Number Manager.
Auto Attendant & IVR
Automated call distribution platform to manage & route incoming calls
Call Recording
Network-based call recording application to record incoming & outgoing calls (PCI DSS compliant - required Telesafe™ service)
Fax to Email
Receive faxes by email on any ICS number, no fax machine or phone lines needed