Ratio Call Distribution
A feature option within Hunt Groups, calls can be routed to a pre-defined list of locations on a percentage share basis, allowing for call distribution to be weighted across multiple sites.
Mid Call Transfer
Transfer answered calls from any phone wherever the call is answered
Call Recording
Network-based call recording application to record incoming & outgoing calls (PCI DSS compliant - required Telesafe™ service)
Multi-Call "All ring at once"
Call routing feature allowing up to 7 destination numbers to be offered incoming calls at the same time